UNE ÉQUIPE ALLUMÉE AU SERVICE DE LA COMPAGNIE DE TÉLÉPHONIE MOBILE LA PLUS BRANCHÉE AU CANADA

Job Offer

Bilingual Customer
service agent 

Are you capable of transforming all inbound calls into exceptional client experiences? If Yes, then you are the type of candidate we are looking for.

 
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Job Details


Work Conditions

  • Receive a competitive salary. Earn 14.00 per hour and a performance based bonus program
  • Full and Part Time Work available. 
  • A 7 week, 9am to 5pm training period is given upon hiring
  • Full benefits after 3 month probation period
  • Annual loyalty bonus

Primary Responsibilities

  • Handle inbound calls from our clients in a positive and enthusiastic manner
  • Listen to clients' problems and understand their needs
  • Take responsibility of and resolve their problems while also ensuring a follow up
  • Encourage customer loyalty of the clients and surpass their expectations regarding customer service.

Desired candidate

  • Someone who has enthusiasm and cares about the quality of service for our clients
  • Advanced knowledge of modern smartphones
  • Experience working in a call center is an advantage
  • Mandatory bilingualism (knowledge of both French and English)

Things to consider

  • You should be available to work from 8am till midnight, monday to sunday
  • Part-time workers must be available to work between 25 to 30 hours per week
  • Full-time workers must be available to work 40 hours per week
  • A 7 week, 9am to 5pm training period is given upon hiring

Ready to apply?

 
 
 

VoxData is more than a simple job. It's a place where you can build your career with like minded people.

 
 
 
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Contact Us


Location

1155 Metcalfe Street, 18th floor
Montreal QC H3B 2V6

phone number

1 800 861-9599
T 514 871-1920